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    Practical guides

    Publish useful, accessible downloadable documents

    A download can help when layout must be preserved or a file kept for later. It should not hide essential information behind a heavy, outdated or hard-to-read attachment.

    Go to the method

    Illustration of website project planning: Publish useful, accessible downloadable documents

    Decide what belongs on the page

    Put the facts needed to decide on the page: what the document is, whom it serves, its date, key points and next action. The file can contain detail, a printable version or a form to keep. If all useful information is trapped in the PDF, readers must download it before knowing whether it answers their question.

    Avoid contradictory versions. Assign ownership to both page and file, and decide which is authoritative when facts change. The content operations guide suggests an inventory that includes documents.

    • Summary and date visible on page.
    • File purpose explicit.
    • Authoritative version named.

    Make the document readable

    Build the file with real headings, logical reading order, identifiable links and sufficient contrast. Tables should remain understandable and informative images need suitable alternatives. A scanned image of text is hard to navigate and use with assistive tools.

    Check the file with keyboard navigation, zoom and a common PDF reader. Review document properties such as title, language and author or organisation where relevant. The accessible publishing guide covers the surrounding page.

    • Headings and reading order checked.
    • Text selectable and legible.
    • Document language and title set.

    Label the download clearly

    The link should say what opens, its format and, if substantial, its size. A descriptive filename also helps when the file is saved: use a meaningful subject and version instead of internal codes. Do not force a new window without a reason.

    Google can index PDFs, but that does not remove the need for a useful HTML page around the file. Its official indexable file list confirms PDF support. Check that a public document opens without a login and has the right content type.

    • Precise link label.
    • Format and notable size stated.
    • Public file directly accessible.

    Manage versions and old files

    Record title, effective date, owner and linking pages for every file. When it changes, update download links and inspect old URLs. An obsolete brochure can remain in search results or emails long after it disappears from navigation.

    If an old version must remain accessible, label it clearly and point to the current one. Otherwise, choose a relevant redirect or response rather than leaving misleading information online. Review equivalents in other languages too.

    • Version and date identifiable.
    • Links and old URLs checked.
    • Translations updated together.

    Check resuming a large download instead of transferring the whole file again.

    Two contiguous ranges of a fictional 5 000-byte representation: 0-999 and 1000-4999.
    Illustration · Fictional, same representation and version: 999 − 0 + 1 = 1 000 bytes; 4999 − 1000 + 1 = 4 000. Together they cover 5 000 bytes without gaps or overlap. This diagram does not demonstrate this site’s range support.

    Synthetic case: downloading a public document is interrupted. Check range support, the partial response and the reconstructed content. Also test an out-of-bounds range and a changed file version. Range support never removes the need to enforce access rights for a private document.

    HTTP byte positions start at zero and both range endpoints are inclusive. Fictional exercise on an unchanged 5 000-byte representation: Range: bytes=0-999 requests 1 000 bytes, not 999. A single-part 206 response describes it with Content-Range: bytes 0-999/5000; the remaining 1000-4999 contains 4 000 bytes. Check the served bytes and representation: with content coding, positions refer to the encoded sequence. This small example explains arithmetic; it measures neither a real document nor this site’s capabilities.

    Do not infer resumability from Accept-Ranges alone. A server may ignore Range and return 200 with the full content. For conditional resumption with If-Range, use an allowed validator; a weak ETag is unsuitable. If the version no longer matches, the range is ignored and a normal response may return the full representation: do not append it to the old fragment. In the exercise, a range starting at 5000 is outside the representation; a rejecting server may return 416 with Content-Range: bytes */5000. Check status, version and content before reconstruction.

    • The reconstructed file matches the expected version; invalid ranges and forbidden documents are handled correctly.

    Scroll the table horizontally to read every column. With a keyboard, focus the table area and use the arrow keys.

    Fictional exercise: initial 5 000-byte representation
    CaseExercise responseReading and check
    Supported first range206 · bytes 0-999/50001 000-byte part, inclusive endpoints
    Supported remainder, same version206 · bytes 1000-4999/50004 000-byte part; reconstructed total 5 000
    Range ignored200Full content; do not append as a mere fragment
    Rejected out-of-bounds range416 · bytes */5000Current length 5 000; not evidence of a missing file
    If-Range no longer matches200New full representation; do not mix versions

    Connect a page to its file

    Printed binder, tablet and USB drive on a desk
    Compare the file actually downloaded with the page content.

    Proposed case: a button downloads an old PDF while the page shows a recent date. Editing the page did not replace its attachment.

    Compare link, file, version and content. Check reading order and useful information in the document; keep remaining limits instead of treating PDF extension as accessibility evidence.

    • Identify file and version
    • Check the actually served link
    • Check document reading

    Reference documents

    Content updated on

    Acceptance matrix to adapt to your project

    These proposed checks use synthetic cases. Decide the required behaviour with the team, record the result and assign unresolved gaps before release.

    Scroll the table horizontally to read every column. With a keyboard, focus the table area and use the arrow keys.

    Test cases, expected outcomes and useful evidence
    CaseExpected outcomeEvidence to retain
    Two files share a name but contain different instructions.Identify the current version and remove or clearly label the old one.Both version identifiers, validity dates and the location identifying the current reference.

    Frequently asked questions

    Does a PDF always replace HTML?

    HTML can make information easier to read, find and maintain. Keep downloads for a useful purpose such as printing, archiving or working documents. State format, size, date and version. Check file accessibility and provide an appropriate contact.

    How can reading order be checked in a multi-column PDF?

    Use a test document to follow the text with assistive technology and navigate links by keyboard. Check that headings, paragraphs and columns follow the intended sequence, including across page breaks. Text selection can reveal a problem but does not replace this check. Correct the source structure, then verify the exported PDF; visual appearance alone does not establish correct reading order.