Estimated reading time : 3 min · Published September 27, 2026
Define the offer and its boundaries first
Record the actual dates, included products or services, intended audience, conditions and person authorised to change the offer. An editorial campaign, discount and event require different practical details. Do not publish dates or availability until they have been approved.
Answer the questions likely to arise: where to participate, how to enquire, what is included, what is excluded and when a response will arrive. If detailed terms are needed, make them accessible from the page instead of burying them in an image.
- Dates and conditions approved.
- Update owner appointed.
- Practical questions answered in text.
Choose one clear destination and stable links
A recurring campaign may live within a permanent section with dated content; a standalone event deserves its own page when the programme and practical information are substantial. Avoid several almost identical URLs for one message. Link the main destination from places where the audience will genuinely look for it.
Prepare descriptive links from navigation, relevant product pages and outgoing communications. Check the destination on a phone before distributing its address. A social post is not a substitute for a clear page on the website.
- Primary URL identified.
- Navigation and communication links planned.
- Mobile check before release.
Synchronise media, availability and timing
Prepare an image that genuinely represents the offer and suitable social previews. List the pages, banners and cards to activate, then verify that they all lead to the same details. If availability depends on stock or appointments, establish how that information will be kept current.
Schedule launch, a mid-campaign review and closure. Check dates in page copy, artwork, metadata and automated messages. An old homepage banner can contradict a campaign that has been properly closed on its own page.
- List of publishing placements.
- Availability source known.
- Review and closure scheduled.
Plan the end of the campaign
Decide what the URL will become: a reused page marked as finished, an informative archive, a genuinely equivalent new edition or a redirect to a relevant destination. Do not send every expired campaign to the homepage; someone following an old link still expects information about that subject.
Remove or update expired calls to action, prices, stock claims and dates. Keep an archive when it has independent value, such as an event report. The guide to updating or publishing afresh helps make this decision.
- Final state planned for each URL.
- Banners and buttons to remove listed.
- Closure owner assigned.
Measure a useful action, not just a click
Before launch, define the action that matters: a qualified enquiry, valid registration, confirmed booking or a sale you can reasonably attribute. Also record errors and questions received. A page with many visits but irrelevant enquiries may have unclear conditions.
After the campaign, compare outcomes with the resources used and record improvements for next time. Separate observed figures from assumptions about their cause. The measurement guide offers a simple way to decide what to track.
- Target action defined.
- Errors and irrelevant enquiries reviewed.
- Dated review and next-edition decisions.
Reference documents
Content updated on October 4, 2026